Privacy policy

1. General Information

The protection of your personal data is important to us. We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.

Controller:

Aurelia Kedzia
Prime PA Europe
(Street and number available upon request)
26954 Nordenham
Germany
Email: primepaeurope.com

2. Data Collection When Visiting the Website

When accessing our website, the following data may be automatically collected:

• IP address

• Date and time of access

• Browser type and version

• Operating system

• Referrer URL

This data is processed to ensure the security and proper functioning of the website (Art. 6(1)(f) GDPR – legitimate interest).

3. Contact and Inquiries

When contacting us via email or contact form, we may process:

• Name

• Email address

• Phone number

• Message content

This data is processed for the purpose of responding to inquiries and preparing contractual services (Art. 6(1)(b) GDPR).

4. Travel Concierge & Premium Client Services

In order to provide bespoke travel concierge services, we may process:

• Full names of travelers

• Date of birth

• Nationality

• Passport details (if required)

• Travel dates and itineraries

• Accommodation and transport preferences

• Dietary requirements

• Health-related information (if voluntarily provided and necessary)

Legal basis:

• Art. 6(1)(b) GDPR – contract performance

• Art. 6(1)(a) GDPR – consent (for sensitive data)

• Art. 6(1)(f) GDPR – legitimate interest

5. Data Sharing

Personal data may be shared with:

• Hotels and accommodation providers

• Airlines, train operators, private drivers

• Event organizers and tour operators

• Restaurants and experience providers

• Payment processors

Data is shared only as necessary to fulfill the requested services.

6. International Transfers

If travel services require cooperation with providers outside the European Economic Area (EEA), appropriate safeguards will be applied in accordance with Articles 44–49 GDPR.

7. Confidentiality & High-Profile Clients

Prime PA Europe operates under strict confidentiality standards.

All travel arrangements, personal preferences, and private information are treated as strictly confidential.

No client information will be used for marketing purposes without explicit written consent.

Upon request, a separate Non-Disclosure Agreement (NDA) may be executed.

8. Data Retention

Personal data is stored only as long as necessary to fulfill contractual obligations and comply with statutory retention requirements under German law.

9. Your Rights

Under GDPR, you have the right to:

• Access your data

• Rectify inaccurate data

• Erase your data

• Restrict processing

• Data portability

• Object to processing

You also have the right to lodge a complaint with a German supervisory authority.